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Privacy Policy
(pursuant to Regulation (EU) 2016/679 – GDPR)

1. Data Controller
The data controller is Floridia B&B, located at Via Roberto Santamaria 39, 84128, Salerno (SA), email: info.floridiabb@gmail.com.

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2. Types of Data Collected
During the booking and stay, we collect the following personal data:

  • First and last name

  • Email address and phone number

  • Residential address

  • Identity document details (for legal purposes)

  • Payment details

  • Any special requests (e.g., allergies, preferences)

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3. Purpose of Data Processing
Personal data is processed for the following purposes:

  • Managing booking requests and hospitality services

  • Compliance with legal obligations (e.g., reporting data to the Police Department)

  • Administrative and fiscal management of the stay

  • Sending useful information to the customer before, during, or after the stay

  • Sending promotional or informative communications about the property (only with consent)

 

4. Legal Basis for Processing
Data processing is based on the following legal grounds:

  • Necessity for the performance of the stay contract

  • Compliance with legal obligations to which the data controller is subject

  • Consent of the data subject for promotional and marketing purposes

 

5. Processing Methods
Data is processed using both digital and paper-based tools, with the adoption of appropriate technical and organizational measures to ensure security, confidentiality, and integrity.

 

6. Data Communication to Third Parties
Data may be communicated to third parties in the following cases:

  • To competent authorities (e.g., Police Department) as required by current legislation

  • To tax consultants or administrative service providers

  • To booking platforms like Booking.com, which process data as independent controllers or data processors

  • To IT service providers, only for purposes related to the management of the property

 

7. Data Transfer Abroad
Any data collected through online platforms (e.g., Booking.com) may be transferred to non-EU countries, but only if adequate data protection measures are in place, in accordance with the GDPR.

 

8. Data Retention Period
Data will be retained for the time strictly necessary for the above purposes:

  • Administrative and fiscal data: up to 10 years

  • Identity document data: for the period required by hospitality legislation

  • Data for promotional purposes: until consent is withdrawn

 

9. Data Subject Rights
The user has the right to:

  • Access their personal data

  • Request correction or deletion of data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

  • File a complaint with the Italian Data Protection Authority

 

10. Contact Information
To exercise your rights or for further information, please contact:
📧 info.floridiabb@gmail.com

 

🔒 Floridia B&B is committed to processing your personal data in full respect of your privacy.

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